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New clinic for COVID-19, cold and flu opens at Victoria Hospital | CBC News

The COVID-19 Assessment Centre at the London Health Sciences Centre is expanding services and will now be known as the Covid, Cold and Flu Care Clinic (CCFCC). 

The purpose of the new clinic is to ease the pressure on emergency departments and provide alternative accessible care for the community, said a joint statement from LHSC and the Middlesex London Ontario Health Team released Friday.

The CCFCC’s role is to provide assessment, testing and treatment for adult patients with symptoms of COVID-19, cold and flu. The clinic will expand to serve paediatric patients in the near future, the statement said.

“We are well equipped to expand the services offered at the assessment centre and help relieve some of the pressures currently in our adult EDs,” said Deborah Wiseman, president of Victoria Hospital.

The new Covid, Cold and Flue Care Clinic will be open seven days a week, from 9:20 a.m. to 6:30 p.m. (Submitted by LHSC)

Health care officials said residents are urged to make an appointment with the CCFCC if they don’t have a primary care provider or symptoms get worse. They also say people who are at high risk of getting very sick from COVID-19 should call.

The CCFCC is located in Building 24 of Victoria Hospital, 800 Commissioners Rd E. The clinic is open seven days a week, from 9:20 a.m. to 6:30 p.m.

Appointments must be made in advance online or by calling 519-685-8500, ext. 75503.

When to go to the clinic?

Symptoms should include: 


  • Fever or chills


  • Cough (not related to other causes such as allergies)


  • Difficulty breathing


  • Muscle aches or joint pain


  • Decreased or loss of taste or smell


  • Gastrointestinal symptoms (such as vomiting or diarrhea)


  • Runny nose or nasal congestion


  • Abdominal pain (not related to other causes)


  • Headache


  • Extreme tiredness


  • Sore throat


  • Pink eye (Not related to other causes)



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