Ofgem scam warning as households hit with fake energy bills refunds – ‘Reject or ignore!’

Ofgem scam warning

As part of its guidance to households who are at risk of these scams, the regulator is encouraging consumers to ‘Stop, Check and Protect’.

Ofgem added: “Reject, refuse or ignore contact from ‘Ofgem’ that looks or sounds unusual, such as a request for your bank or personal details. We never ask for this information.

“Check branding. The Ofgem logo will always be present in our communications. It should never look stretched, blurry or distorted.

“Only criminals will try to rush or panic you. Contact your bank immediately if you think you’ve fallen for a scam. Report it to Action Fraud if you live in England or Wales, and Police Scotland in Scotland.”

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